Custom flooring franchise praised for being one of the few companies blazing new paths by Insights Success
What Amazon did for retail, Floor Coverings International franchise is doing for flooring.
Insights Success, a publication focused on business opportunities, recently praised Floor Coverings International’s innovative business model by naming the brand as a Top 10 Franchise to Buy in 2020.
To highlight what makes Floor Coverings International such a unique opportunity, the publication recently published a lengthy article praising the brand as “one of the few companies blazing new paths in 2020.” Though this year has been challenging, the brand is experiencing strong sales growth, as well as tremendous interest from entrepreneurs looking to invest in a recession-resistant opportunity with a brand that offers a proven business model and exceptional training.
“Surpassing all the hurdles, the organization announced two months of strongest franchise growth in the last ten years!” Insights Success reports. “The team mastered how to interact succinctly and consistently by recognizing the best use of time and resources. Floor Coverings International has covered franchisees and their livelihoods and has set up a reinforcing framework as they look ahead to the next six months.”
The continued growth of the brand, despite the pandemic, all stems from a commitment to a franchisee centric culture and a unique business model that emphasizes a customer experience unlike anything else in the home improvement industry. By bringing custom flooring solutions directly to the customer’s kitchen table, Floor Coverings International customers feel good about investing in new flooring solutions for their homes. The proof of our concept is evident in our Net Promoter Score, which is one of the highest in any industry.
“Floor Coverings International has challenged the brick and mortar concept and changed the game of the flooring industry,” the publication writes. “That change could not have come at a better time. While it seemed that their model provided major convenience for the customer who does not want to get lost browsing in a big box store waiting for service, having to book an appointment after they get service with a possible design specialist, now the stay-at-home times have almost made their business model a necessity. Bringing your floor to your door is the new mantra. And customers are loving their experiences.”
The article highlights Floor Coverings International as “a forward-thinking and proactive franchisor whose first goal in a challenging time such as this is to help and protect their franchisees.” During the crisis, the executive team increased training and implemented measures to keep their franchisees, as well as their customers, safe and healthy.
Now, as the year comes to a close, Insights Success expects the top-rated flooring franchise to continue to grow in the new year, as well as the years to come.
“In the coming years Floor Coverings International will continue to grow and perfect what is now a necessary model, one that seems to be preferred by customers eager to replace or buy flooring,” Insights Success reports. “People have been home and are eager to re-decorate, and Floor Coverings International has perfected the method of delivering the beauty, and the advice with their Design Associates, right to the customer’s door. Everyone fully adheres to the safety measures and practices the proper hygiene steps such as regular hand-washing, social distancing, disinfecting materials, and wearing personal protective equipment.”
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