In our effort to modernize the flooring industry, we’ve introduced the concept of a mobile showroom. Our franchise owners have company-branded vans stocked with over 3,000 different flooring options – including hardwood, carpet, luxury vinyl, laminate, natural stone and tile, specialty flooring, eco-flooring, and more – for customers to choose from. We bring the flooring to them.
Our franchisees and their teams consult customers on the design of their space and help them choose the best flooring for their needs and aesthetic. All of our products are tested by a third party, and we’re always keeping our materials up to date with the latest design trends.
“We are to the flooring industry what Amazon is to retail,” says Albert Hermans, FCI’s Director of Franchise Development. “By bringing our consumer an experience that isn’t available in the rest of the industry and by being customer-focused, we deliver much higher rates of customer satisfaction across the board.”