Former Pharmacist Is Using His People Skills In New Career As FCI Franchisee
This article was originally published in American Towns on October 23, 2024. (Indianapolis,IN) – Marty Post, a resident of Fishers, IN, brings a wealth of experience and dedication to his new career as owner of Floor Coverings International of Northeast Indianapolis. At 62 years of age, Marty is a pharmacist who has spent a significant part of his life in sales within the pharmaceutical industry. Marty’s sales background has equipped him with essential skills such as problem-solving, effective time management, and exceptional organizational abilities. Moreover, his intrinsic people skills and high work ethic have always set him apart. His wife, Karen, also a pharmacist, has practiced in more traditional pharmacy roles, and she understands the value of excellent people skills and importance of providing exceptional customer service.
The business will serve a wide range of territories, including Noblesville, Fishers, Fortville, Anderson, Muncie, Greenfield, Shelbyville, New Palestine, New Castle, and Pendleton. The proximity of his residence to his business territory underscores his commitment to serving his local community with dedication and excellence.
Marty’s decision to transition his career from corporate America to small business owner with the Floor Coverings International network stemmed from a longstanding entrepreneurial spirit and a desire to leverage his sales and customer service skills in a more personalized business environment. He was particularly inspired by FCI’s unique approach to flooring, which emphasizes exceptional customer service and a distinct shopping experience, contrasting sharply with that of big-box stores.
“I kept noticing how hard it was to get someone to help me when I shopped in a big-box store. Sure, they had all kinds of interesting items in a huge space, but what I really needed was someone to help me and walk with me through the process of getting the items I needed for a project,” shared Marty. “With our mobile showroom we come right to the customer’s door with more than 3000 flooring samples and a Design Associate. The customer can look at a variety of flooring types right in the middle of their own room(s) and match with their existing color palette.”
Marty is enthusiastic about several industry trends that are shaping the flooring market today. He has noted a resurgence in the popularity of hardwood floors, driven by homeowners opting to remodel rather than move due to fluctuating interest rates. Furthermore, the convenience and pet-proof nature of vinyl flooring make it an appealing choice for many. Marty also observes that many homeowners are uncovering and refurbishing hardwood floors hidden beneath carpets, a trend that has seen a significant uptick.
Looking ahead, Marty aspires to ascend to a CEO role within his business in his new career. While maintaining his commitment to provide outstanding products and customer service to individual homeowners, Marty also looks to focus on expanding commercial projects and fostering networking opportunities. He aims to cultivate relationships and engage other professionals in the industry, driving growth and innovation within his business. For further information go to https://floorcoveringsinternational.com/locations/us/in/north-east-indianapolis/
